SoftbritePrivacyPolicy.
We are committed to protecting the privacy and security of our users' personal information. Read how we collect and use your data.
Softbrite respects your privacy and is committed to protecting the personal information you provide when using our website, creating an account, purchasing through our platform, or participating in our premium domain resale services.
This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you.
Softbrite collects information necessary to:
- Create and manage customer accounts
- Process purchases and payments
- Manage premium domain resale activities
- Communicate with customers
- Process successful resale payouts
- Maintain platform security
- Improve our services
Softbrite does not sell customer personal information.
During the resale process, Softbrite may communicate with potential buyers while protecting customer confidentiality. Your identity, account information, and personal details are not disclosed to potential buyers unless required to complete a transaction, authorized by you, or required by law.
This Privacy Policy applies to:
Operating under the Softbrite brand
Corporate Office:
310 North Mesa Street
El Paso, TX 79901
United States
Softbrite provides premium domain resale services to customers worldwide.
Softbrite may collect the following categories of information.
Account Information
When you create an account or use our services, we may collect:
- Full name
- Email address
- Contact information
- Account credentials
- Business information, where applicable
Purchase Information
When you purchase through Softbrite, we may collect:
- Domain purchase details
- Transaction records
- Purchase history
- Account activity related to your transactions
Payment Information
Payments are processed through secure third-party payment providers.
Softbrite may collect or receive information necessary to:
- Confirm transactions
- Process payments
- Issue payouts
- Prevent fraudulent activity
- Meet compliance requirements
Softbrite does not store complete payment card information unless necessary for operational purposes and handled according to applicable security standards.
Resale and Payout Information
Because Softbrite manages premium domain resale activities, we may collect:
- Resale activity records
- Communication history
- Payout information
- Verification information required to process payments
Technical Information
When you access our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system information
- Website usage data
- Security-related information
This information helps us maintain website functionality, security, and performance.
Communication Information
If you contact Softbrite, we may collect:
- Emails
- Messages
- Support requests
- Communication history
This allows us to provide support and maintain accurate service records.
Softbrite may use personal information for the following purposes.
Providing Services
Including:
- Creating and managing accounts
- Processing purchases
- Managing resale activities
- Processing customer payouts
Customer Communication
Including:
- Account confirmations
- Purchase updates
- Resale activity updates
- Support responses
- Important service announcements
Premium Domain Resale Activities
Because Softbrite manages domain resale on behalf of customers, we may:
- Communicate with potential buyers
- Respond to buyer inquiries
- Manage negotiations
- Coordinate transactions
- Assist with domain transfers
Softbrite protects customer confidentiality throughout the resale process.
Customer identity and personal information are not shared with potential buyers unless:
- Necessary to complete a transaction
- Authorized by the customer
- Required by law
Security and Fraud Prevention
We may use information to:
- Detect fraudulent activity
- Protect accounts
- Maintain website security
- Prevent misuse of our services
Service Improvement
We may use information to:
- Improve website functionality
- Analyze service performance
- Develop new features
- Improve customer experience
Softbrite does not sell personal information.
We may share information only when necessary for legitimate business purposes.
Service Providers
Softbrite may use trusted third-party providers for services including:
- Cloud hosting
- Payment processing
- Email delivery
- Customer support
- Website analytics
- Security monitoring
- Fraud prevention
These providers are permitted to process information only as necessary to provide their services.
Transaction Partners
Information may be shared when required to complete a successful resale transaction, including:
- Domain transfer procedures
- Payment processing
- Transaction verification
Legal Requirements
Softbrite may disclose information where required by:
- Applicable law
- Legal obligations
- Court orders
- Government requests
- Fraud prevention requirements
Softbrite understands that confidentiality is important in premium domain transactions.
During normal resale activities:
- Customer identity is protected.
- Customer contact details are not shared with buyers.
- Purchase information is kept confidential.
Softbrite may communicate with potential buyers while maintaining customer privacy.
Softbrite may use cookies and similar technologies to support website functionality and improve user experience.
Cookies may include:
Essential Cookies
Used for:
- Account functionality
- Website security
- Core platform operations
These cookies are necessary for the website to function properly.
Analytics Cookies
Used to understand:
- Website usage
- Performance
- Visitor behavior
This helps Softbrite improve website functionality.
Preference Cookies
Used to remember:
- User preferences
- Settings
- Website choices
Advertising or Marketing Cookies
If used, these technologies may help:
- Measure marketing performance
- Understand campaign effectiveness
- Deliver relevant communications
Where required by applicable law, Softbrite will request consent before using non-essential cookies.
Softbrite implements administrative, technical, and organizational safeguards designed to protect personal information while it is processed and stored.
These measures may include:
- Access controls
- Account security measures
- Secure payment processing
- Monitoring for suspicious activity
However, no online service can guarantee complete security.
Customers are responsible for protecting their account credentials.
Softbrite serves customers worldwide.
Your information may be processed in the United States and other locations where Softbrite or its service providers operate.
Softbrite takes reasonable measures designed to protect personal information during processing and storage.
Customers located in certain regions may have additional privacy rights under applicable laws, including laws that may apply in:
- The European Economic Area
- The United Kingdom
- Certain U.S. states
Depending on applicable law, you may have rights regarding your personal information, including:
- Requesting access to personal information
- Requesting correction of inaccurate information
- Requesting deletion where applicable
- Requesting information about how personal information is processed
- Objecting to certain processing activities
- Requesting restrictions on certain uses of information
To exercise privacy rights, contact Softbrite using the information below.
Softbrite retains personal information only for as long as necessary to:
- Provide services
- Maintain transaction records
- Meet legal obligations
- Resolve disputes
- Enforce agreements
Retention periods may vary depending on the type of information and applicable requirements.
Softbrite may contain links to third-party websites or services.
Softbrite is not responsible for the privacy practices, content, or security of third-party services.
We encourage customers to review the privacy policies of external services.
Softbrite services are intended for individuals who can legally enter contractual agreements.
Softbrite does not knowingly collect personal information from children.
Softbrite may update this Privacy Policy from time to time with or without notices to users of our platform.
Where required by applicable law, Softbrite will provide additional notice or obtain required consent for material changes.
For privacy questions, requests, or concerns, contact:
Operating under the Softbrite brand
310 North Mesa Street
El Paso, TX 79901
United States
Email: support@Softbrite.com
Softbrite aims to process personal information responsibly and in accordance with applicable privacy laws and regulations.
Privacy obligations may vary depending on customer location, applicable regulations, and the nature of the services provided.