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Softbrite

SoftbritePrivacyPolicy.

We are committed to protecting the privacy and security of our users' personal information. Read how we collect and use your data.

Softbrite respects your privacy and is committed to protecting the personal information you provide when using our website, creating an account, purchasing through our platform, or participating in our premium domain resale services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, when we may share it, and the choices available to you.

Privacy Summary

Softbrite collects information necessary to:

  • Create and manage customer accounts
  • Process purchases and payments
  • Manage premium domain resale activities
  • Communicate with customers
  • Process successful resale payouts
  • Maintain platform security
  • Improve our services

Softbrite does not sell customer personal information.

During the resale process, Softbrite may communicate with potential buyers while protecting customer confidentiality. Your identity, account information, and personal details are not disclosed to potential buyers unless required to complete a transaction, authorized by you, or required by law.

1. Company Information

This Privacy Policy applies to:

Operating under the Softbrite brand

Corporate Office:
310 North Mesa Street
El Paso, TX 79901
United States

Softbrite provides premium domain resale services to customers worldwide.

2. Information We Collect

Softbrite may collect the following categories of information.

Account Information

When you create an account or use our services, we may collect:

  • Full name
  • Email address
  • Contact information
  • Account credentials
  • Business information, where applicable

Purchase Information

When you purchase through Softbrite, we may collect:

  • Domain purchase details
  • Transaction records
  • Purchase history
  • Account activity related to your transactions

Payment Information

Payments are processed through secure third-party payment providers.

Softbrite may collect or receive information necessary to:

  • Confirm transactions
  • Process payments
  • Issue payouts
  • Prevent fraudulent activity
  • Meet compliance requirements

Softbrite does not store complete payment card information unless necessary for operational purposes and handled according to applicable security standards.

Resale and Payout Information

Because Softbrite manages premium domain resale activities, we may collect:

  • Resale activity records
  • Communication history
  • Payout information
  • Verification information required to process payments

Technical Information

When you access our website, we may automatically collect certain technical information, including:

  • IP address
  • Browser type
  • Device information
  • Operating system information
  • Website usage data
  • Security-related information

This information helps us maintain website functionality, security, and performance.

Communication Information

If you contact Softbrite, we may collect:

  • Emails
  • Messages
  • Support requests
  • Communication history

This allows us to provide support and maintain accurate service records.

3. How We Use Your Information

Softbrite may use personal information for the following purposes.

Providing Services

Including:

  • Creating and managing accounts
  • Processing purchases
  • Managing resale activities
  • Processing customer payouts

Customer Communication

Including:

  • Account confirmations
  • Purchase updates
  • Resale activity updates
  • Support responses
  • Important service announcements

Premium Domain Resale Activities

Because Softbrite manages domain resale on behalf of customers, we may:

  • Communicate with potential buyers
  • Respond to buyer inquiries
  • Manage negotiations
  • Coordinate transactions
  • Assist with domain transfers

Softbrite protects customer confidentiality throughout the resale process.

Customer identity and personal information are not shared with potential buyers unless:

  • Necessary to complete a transaction
  • Authorized by the customer
  • Required by law

Security and Fraud Prevention

We may use information to:

  • Detect fraudulent activity
  • Protect accounts
  • Maintain website security
  • Prevent misuse of our services

Service Improvement

We may use information to:

  • Improve website functionality
  • Analyze service performance
  • Develop new features
  • Improve customer experience
4. Information Sharing

Softbrite does not sell personal information.

We may share information only when necessary for legitimate business purposes.

Service Providers

Softbrite may use trusted third-party providers for services including:

  • Cloud hosting
  • Payment processing
  • Email delivery
  • Customer support
  • Website analytics
  • Security monitoring
  • Fraud prevention

These providers are permitted to process information only as necessary to provide their services.

Transaction Partners

Information may be shared when required to complete a successful resale transaction, including:

  • Domain transfer procedures
  • Payment processing
  • Transaction verification

Legal Requirements

Softbrite may disclose information where required by:

  • Applicable law
  • Legal obligations
  • Court orders
  • Government requests
  • Fraud prevention requirements
5. Customer Confidentiality

Softbrite understands that confidentiality is important in premium domain transactions.

During normal resale activities:

  • Customer identity is protected.
  • Customer contact details are not shared with buyers.
  • Purchase information is kept confidential.

Softbrite may communicate with potential buyers while maintaining customer privacy.

6. Cookies and Similar Technologies

Softbrite may use cookies and similar technologies to support website functionality and improve user experience.

Cookies may include:

Essential Cookies

Used for:

  • Account functionality
  • Website security
  • Core platform operations

These cookies are necessary for the website to function properly.

Analytics Cookies

Used to understand:

  • Website usage
  • Performance
  • Visitor behavior

This helps Softbrite improve website functionality.

Preference Cookies

Used to remember:

  • User preferences
  • Settings
  • Website choices

Advertising or Marketing Cookies

If used, these technologies may help:

  • Measure marketing performance
  • Understand campaign effectiveness
  • Deliver relevant communications

Where required by applicable law, Softbrite will request consent before using non-essential cookies.

7. Data Security

Softbrite implements administrative, technical, and organizational safeguards designed to protect personal information while it is processed and stored.

These measures may include:

  • Access controls
  • Account security measures
  • Secure payment processing
  • Monitoring for suspicious activity

However, no online service can guarantee complete security.

Customers are responsible for protecting their account credentials.

8. International Customers and Data Transfers

Softbrite serves customers worldwide.

Your information may be processed in the United States and other locations where Softbrite or its service providers operate.

Softbrite takes reasonable measures designed to protect personal information during processing and storage.

Customers located in certain regions may have additional privacy rights under applicable laws, including laws that may apply in:

  • The European Economic Area
  • The United Kingdom
  • Certain U.S. states
9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including:

  • Requesting access to personal information
  • Requesting correction of inaccurate information
  • Requesting deletion where applicable
  • Requesting information about how personal information is processed
  • Objecting to certain processing activities
  • Requesting restrictions on certain uses of information

To exercise privacy rights, contact Softbrite using the information below.

10. Data Retention

Softbrite retains personal information only for as long as necessary to:

  • Provide services
  • Maintain transaction records
  • Meet legal obligations
  • Resolve disputes
  • Enforce agreements

Retention periods may vary depending on the type of information and applicable requirements.

11. Third-Party Links

Softbrite may contain links to third-party websites or services.

Softbrite is not responsible for the privacy practices, content, or security of third-party services.

We encourage customers to review the privacy policies of external services.

12. Children's Privacy

Softbrite services are intended for individuals who can legally enter contractual agreements.

Softbrite does not knowingly collect personal information from children.

13. Changes to This Privacy Policy

Softbrite may update this Privacy Policy from time to time with or without notices to users of our platform.

Where required by applicable law, Softbrite will provide additional notice or obtain required consent for material changes.

14. Contact Information

For privacy questions, requests, or concerns, contact:

Operating under the Softbrite brand
310 North Mesa Street
El Paso, TX 79901
United States

Email: support@Softbrite.com

15. Governing Privacy Requirements

Softbrite aims to process personal information responsibly and in accordance with applicable privacy laws and regulations.

Privacy obligations may vary depending on customer location, applicable regulations, and the nature of the services provided.